Draft pending legal review
This text has not yet been reviewed by a lawyer and has no legal force. Items in brackets are still to be defined.
Privacy notice
Draft last updated: 2026-11-10
This notice explains what personal data we collect when you use this site and the booking platform, what we use it for, who we share it with and how you can exercise your rights. It is prepared under Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties, published in the Official Gazette of the Federation (DOF) on March 20, 2025. The Spanish version is the reference text.
1. Who is responsible for your data
Data controller: [name or legal entity to be defined].
Address: [to be defined]. Privacy contact email: [to be defined].
2. What personal data we collect
Identification and contact data: name, email address and, if you provide it, phone number.
Booking data: the games you book, the bundles you buy and the history of your characters on the platform.
Payment data: the method chosen and the payment status. Your card number is captured and kept by the payment processor; we do not store it.
Tax data, only if you request an invoice: name or legal entity, RFC tax ID, tax regime, postal code and CFDI use.
Site usage data: pages visited and device type, in aggregate form. [Analytics tool to be defined].
We do not request sensitive personal data. Please do not include it in free text fields.
3. What we use your data for
Purposes necessary for the service: creating and managing your account, handling your bookings, collecting your payments, issuing your invoices and contacting you about your games (confirmations, changes and reminders).
Additional purpose: sending you news and promotions about new games. You may opt out of this purpose at any time, without affecting the service, from your profile or by writing to the privacy email.
4. Who we share your data with
Payment processor: to charge by card, OXXO or SPEI transfer. [Processor name to be defined].
Authorized certification provider (PAC): to stamp your CFDI invoices with the SAT. [PAC name to be defined].
The venue hosting your game: [to be defined which data it receives, which would be at most your name and your booking number].
Authorities: when a law or an order from a competent authority requires it.
We do not sell your personal data.
5. Your rights of access, rectification, cancellation and opposition (ARCO)
You may access your data, correct it if it is inaccurate, ask us to delete it when it is no longer needed and object to its use for certain purposes.
To exercise these rights write to [email to be defined] with your name, the right you wish to exercise and a clear description of the data involved. We will reply within the period set by law [period to be confirmed with legal counsel].
You may also withdraw your consent by the same means.
6. Minors
Games at venues that serve alcohol are for people aged 18 and over, and this site is not aimed at minors. We do not knowingly collect data from minors. If you believe a minor gave us their data, write to us and we will delete it.
[Handling of data of minors for any future tables for minors: to be defined, and would require the consent of the person holding parental authority].
7. Changes to this notice
If this notice changes, we will publish the new version on this page with its update date and, if the change is significant, notify you by email.